How can we be of assistance?

.

COVID-19 means that more people work from home and use the broadband more intensively on days and evenings. We have good capacity in the network to cope with this, but it still means that we see an increased amount of customers with questions and who need help.

At the same time, we are adapting Ownit's operations to the guidelines of the Public Health Authority and more of Ownit's own employees need to work remotely. If you have a case that can wait, we ask you to come back later when the pressure has dropped.

More disturbances reported, troubleshooting is ongoing.

The service is up and running again.

We currently have a service outage affecting the IP-TV service for some of our customers. Troubleshooting is ongoing.

We are currently experiencing an outage of services affecting a smaller number of customers in Kista, Stockholm. Troubleshooting is in progress.