How can we be of assistance?

Our guides cover most inquiries.

Guides Contact us Service status


  • Go to Settings => Wi-Fi
  • Make sure that the symbol next to WiFi is green by tapping it until it looks like this 
  • Your iPhone/iPad will now search after available networks, click on your networks name in the list and enter the password to connect.

If you would like to learn more about WiFi, or if you have any questions not answered in this guide, then you can read more in our WiFi Guide.